Jim Penny 

Executive Coach  

Management and Sales

More than 30 years ago, Jim first wrote the Standards of Knowledge, defining the functions and skills of management, and outlining activities that fit within each. The intervening years, with experience applying this knowledge in senior (C-level) management roles, along with a focus in the software industry and international sales experience, have provided Jim with the unique technological and executive skills which have allowed Management Standards to intelligently index an enormous amount of management and sales specific content and port it to the Web.

Jim's focus is to make the serious job of managing easier by putting vital information at the fingertips of decision makers and to help organizations ensure that managers at all levels are providing employees with consistently better management.

Jim also shares his years of multimillion dollar sales expertise with organizations in need of increased sales revenue. From creating a value proposition and building a pipeline to making winning proposals and getting to a successful "close," Jim helps build strong sales teams.

Ed Sanders 

Executive Coach  

Technology

Each year the nation's very brightest students compete for the coveted 1000 positions available at MIT. Only the "best of the best" get selected. Management Standards is proud to be able to offer start-ups, home based businesses and small businesses the services of an Enterprise level Chief Technologist and MIT graduate, Ed Sanders.

Ed's passion is sharing his big business experience with those still trying to become big businesses, or even those trying to get their home computers to perform better. What works for your business today is unlikely to be sufficient as you grow, unless your design was built with growth in mind. Ed keeps you away from the painful and expensive IT pitfalls that can compromise your best efforts.

In addition to his accounting and MIS degree from MIT Sloan School of Business, Ed brings 9 years of Proctor & Gamble, 4 years technical sales at Adobe Acrobat, 12 years software sales, and 3 years of records management experience right to your door. Ed is A+ and Microsoft Certified.

Ed can help you with:

• Business Systems Consulting & Support
• Security Reviews
• Functional Requirements Definition
• Document Management
• Virus and spyware removal & prevention
• Troubleshooting
• Adobe Acrobat Training
• PDA/Smartphone Setup and Training
• Hardware and Software Installation
• Wired and Wireless Networking
• Website Design and Hosting
• Macintosh and Windows

Consider Ed Sanders - your Executive Technology Coach.

Greg Penny

Executive Coach

Human Resources

former World-Wide Vice President, Human Resources (ret)    

Greg recently returned to DFW from Brussels, Belgium where he was responsible for global HR operations. This included the design, development and implementation of compensation and rewards programs; performance management programs; benefits administration; expatriate administration; corporate communication programs; and, business redesign processes.

Greg directed the start-up activities of operations in Canada, the USA, Central and South America. He also administered activities throughout Asia and Europe.

He was responsible for the creation of an ex-pat program which included managing the placement and repatriation of ex-pats, and co-ordinating the activities of the global vendors utilized in delivering this program.

Greg is listed in Who’s Who Worldwide and is a member of the Society of Human Resource Management.

Greg consults with business owners, members of the executive team, and clients' internal HR staff.

Imagine what Greg Penny can do for your business.

Executive Coach

Executive and Business Coaching & Marketing Consulting

Valerie Pelan started Integrated Focus after a successful management career at AT&T and EDS.  She works with technical and non-technical leaders, managers, professional, and teams.  She is a contributing columnist and professional speaker on business marketing, personal marketing, and coaching. 

Valerie’s ability to strategize action plans and alternative responses is a key asset.  As a result she provides both consulting and coaching services depending on the needs of the company or organization.  Her managerial experience and understanding of the challenges facing managers in technical and non-technical disciplines gives her a unique perspective.  The business environment has always been bottom line driven but now it is impersonal, highly competitive, global and 24/7.

Her marketing consulting services are objective analyses that enable her clients to make powerful decisions based on in-depth information.  Valerie enables her clients to implement customized marketing programs increasing the number of customers.

Her coaching services create options and alternatives for business leaders, owners, professionals and managers that improve their ability to solve problems and deal with complex situations.  Clients report:

·        “They were “more confident to implement critical decisions, such as terminating an employee and to take positive steps to increase sales” as a result of Valerie’s coaching.

·        “The coaching sessions have helped me be better prepared for business meetings, especially ones that could potentially be challenging.  Valerie has forced me to clarify my thinking and to “think ahead” to possible responses.  The results have been terrific.”

She is a member of the International Coaching Federation and the Institute of Management Consultants and follows their respective Codes of Ethics.  Valerie has an MBA in Economics.

Executive Coach

Management and Team Building

Amy Hardin has over 20 years experience teaching corporate managers and executives how to get the best out of their teams as well as themselves. Her corporate background was in the telecommunications industry in the Human Resources, Information Technology, and Finance areas.

Ms. Hardin has had considerable experience managing and leading teams, developing employees and administering HR functions. Her management experience has given her a hands-on view of the issues facing today’s corporations, especially through times of rapid change. Ms. Hardin is equally comfortable at the boardroom and workforce levels. Her emphasis on relevant concepts and executable action plans and processes make her highly sought after. Ms. Hardin uses models and training formats that meet the needs of her clients, with an emphasis on measurable results.

Ms. Hardin's coaching style empowers managers and executives to achieve new successes in the areas of:

• Personal Effectiveness

• Team Building and Team Effectiveness

• Leadership and Management Skills

• Communication

• Problem Solving

Ms. Hardin graduated from the University of Oklahoma with a B.S. in Mathematics and earned her MBA in Human Resources from the University of Dallas. She has been an active member of the American Society for Training and Development since 1993 and serves as the 2005 Vice President –Member Services. Ms. Hardin also serves as the Committee Chairman of the Small Business Seminars for the North Dallas Chamber of Commerce.

Executive Coach

Mental Conditioning

Michael is helping people from all over the country achieve "peak performance". Professional athletes, sales people, employees dealing with weight, smoking, financial and other issues which keep them from being the ultimate contributors that you and they desire.

Michael is available to work one-on-one or with a group.

As a professional entertainer for a number of years, Michael’s seminars are not only informative and practical, but also very entertaining. You will receive information and techniques that you will be able to utilize on a daily basis.

Michael’s life’s experiences as a Vietnam veteran, as well as his healthcare career, as both a provider and administrator, have taught him the reality that life sometimes hands us more than we can handle. His training has taught him that we have the ability to overcome any obstacle life throws our way. He'll gladly show you how it's done.

If you, or your employees, could use some "mental conditioning", consider Michael Susko as your Executive Mental Conditioning Coach.
 

Michael Thompson

Executive Coach

Workforce Performance Improvement

Michael Thompson is a Management Consultant, Facilitator and Business Career “Coach” with over 25 years experience providing leadership, business development, coaching, marketing and sales development in corporate America. Michael has been an Adjunct Professor of Management at Dallas Baptist University since 1992; and Northwood University since December 2004. Michael is Co-Founder and Managing Principal of Common Sense Management Consulting Co., located in Dallas, Texas, providing consultative services including:

•     Performance Management

•     DISCUS behavioral assessment tools

•     Diversity

•     Business Acumen

•     Business and Channel Development

•     Strategic Management Formulation

•     Dispute Resolution

•     Improving the Hiring Selection Process

•     Coaching for Career and Personal Success

•     Training for: Benchmarking, Problem Solving, Change Management and TQM

Michael has extensive consultative experiences with Fortune 1000 Companies as well as individuals, helping them achieve their business and revenue goals.

He has experience working in small and large organizational structures; extensive travel (U.S., Asia, Europe, Middle East, Central America and Canada), along with an academic background that has given him a comprehensive understanding of current global business issues.

His experience includes responsibilities for staffing, development, budgets, training, sales and sales management, marketing management, business development, channel development and management, coaching, entrepreneurial management, general management (V.P.), forecasting, process mapping, quality and strategy formulation.

Michael served in the U.S. Marine Corps and has past or present affiliations with the: Institute of Management Consultants, National Association of African Americans in Human Resources, National Black M.B.A. Association, ASQC, American Marketing Association, American Management Association, Committee of 100, National Office Product Association, National Premium Marketing Association, SHRM and ASTD.

Michael is married to Brenda H. Thompson, Esquire (Partner in CSMCC) and the father of two sons, Sean and Justin. He is a Member of Concord Missionary Baptist Church. He holds a Bachelors in Management and a M.B.A. in Finance

Joy Weaver

Executive Coach

Corporate and Social Etiquette

Joy Weaver, president of PROTOCOL Enterprises, Inc., specializes in corporate and social etiquette training. Ms. Weaver develops and teaches programs that lead to business and social success.  She conducts classes for major corporations, non-profit and civic organizations, as well as individuals ranging from children to Fortune 500 executives.

In addition to her regular segments on ABC’s Good Morning Texas and the CBS/11 Early Show, Ms. Weaver is nationally published and appears regularly to discuss etiquette issues on numerous television and radio shows. Ms Weaver has also been featured nationally on ABC’s “The View,” and The Early Show, in the Associated Press, and USA Today.

Ms. Weaver is also the author of a new book, Just Ask Joy . . . How to be Socially Savvy in All Situations.” Her book, which is highly endorsed by Zig Ziglar, provides easy to read lists of “Power Tips and Faux Pas to Avoid” for a wide variety of common social and business situations. If you have an etiquette question, “Just Ask Joy. . . The Etiquette Expert.”

Ms. Weaver is a corporate etiquette and international protocol consultant certified by the Protocol School of Washington DC.  Her training also includes years of research and study as well as certification from Leticia Baldrige’s Business Etiquette Program. 

 Protocol Enterprises Inc. is based in Dallas, Texas. The company has been serving clients across the country since 1999.

Dean Lindsay

Executive Coach

Networking

As the saying goes, "People buy from people, and do business with people they like." Networking gets you in touch with the people who can help your business. Regardless of your background and experience, Dean Lindsay will show you how to become a networking dynamo!

Recognized as a ‘Sales-and-networking guru’ by the Dallas Business Journal, Dean Lindsay is the founder of The Progress Agents LLC – a seminar company and idea studio dedicated to empowering progress in sales, service, and workplace performance

Dean’s clients range from Fortune 100 companies to budding entrepreneurs, and from national and state associations to successful small businesses on both sides of the Atlantic. Clients include Ericsson, Pacific Life & Annuity, American Express, Washington Mutual and Western Union.

Executive Coach

"Customer Delight"

Humorist, author, and savvy marketing expert, Steve is responsible for bringing into everyday jargon terms and programs that we all recognize:

             DieHard batteries

            “We Do Chicken Right” for KFC

            Taco Bell’s “Value Menu”

            Burger Kings “Battle of the Burgers”

Steve’s book is a “must read” for those facing or confronted with the prospect of unemployment – or even for those just in need of an emotional laugh or lift. His experiences and advice are uplifting and inspirational.

Steve is also a much in demand speaker on his favorite topic –“Customer Delight.” You’ll remember for years to come his real-life stories of how businesses frequently sabotage their customers. You’ll be equally envious of those companies Steve mentions throughout his presentation who have learned that focusing on the customer leads to employee, employer and customer delight!